Second-generation family shoe store
gives custom service to growing clientele
J-Ray Shoes and the family behind it are known for their friendliness, customer service and expert shoe fittings. The store carries brand-name children’s shoes, as well as backpacks, hair bows, socks, rain gear, belts, purses and ladies’ shoes. They also partner with area schools to provide custom-made shoes to meet the uniform requirements and colors for each school.
“I’ve been buying shoes from J-Ray since I was a child – 46 years to be exact! Wouldn’t go anywhere else for school shoes,” said longtime customer Shirell Dortch.
Aside from its selection of high-quality shoes and accessories, J-Ray Shoes is also unique in how the owners’ family’s story is woven into the fabric of the business.
From Shoe Repair to Shoe Sales
John Ray and Marian Dominick opened J-Ray Shoes in 1954, just two years after they married. The store’s genesis was a shoe repair business, but Marian had the idea to begin selling Keds shoes in the front. It wasn’t long before the shoe-selling business took off, and their family grew along with the shoe store. Over the years, the Dominicks had nine children, and the store needed a newer, larger location than their shop on Old Shell Road. In the early 1990s, J-Ray Shoes moved into a larger storefront on University Boulevard.
While Marian passed away in 2014, John is still involved with several of the daily operations at the store. Their youngest daughter, Leigh Dominick Kercher, is now managing the day-to-day operations of the store.
“We are very blessed to still have our father’s help at the age of 93,” said Leigh.
“My parents worked so very hard to grow the business and build a strong customer base. I am very happy that I am able to continue growing the business and carry on the legacy of J-Ray as a family owned store,” she added.
All the Dominick children grew up in the store. Leigh recalls being there as a youngster, learning the ropes from the time she could walk. It was during college, however, that working in the family business became more than just fun, and Leigh officially jumped in to help grow the business in new ways.
Customers Like Family
Today, she’s helping fit second- and even third-generation J-Ray shoppers, who “have become like family too,” said Leigh. “We love our customers and love watching them grow.”
With the back-to-school shopping season behind them, which is their busiest time of the year, they’re focused on another busy buying season – Christmastime. The store is often filled with parents and grandparents searching for the perfect shoes to complement a Christmas outfit. Trunk shows and special events also bring extra foot traffic through the doors.
“As an independently owned store, we take pride in being able to offer a shopping experience that you can’t find in a chain store or online,” Leigh said.
“We go above and beyond for our customers, and very often, we’ll special order hard-to-find styles and sizes to meet their needs. When you shop with us, you know the shoes will fit properly, and you’ll get the very best in customer service.”
Story and photos by Melissa Johnson Warnke